Privacy policy
Whitesandtrip Pvt. Ltd.
1. Introduction
Whitesandtrip Pvt. Ltd. (“Whitesandtrip”, “we”, “our”, or “us”) is committed to protecting the privacy, confidentiality, and security of your personal data. This Privacy Policy explains how we collect, use, store, share, and safeguard your personally identifiable information (“Personal Data”) when you access our website, use our services, or interact with us in any manner.
By using our website or services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.
2. Our Commitment to Data Protection
Whitesandtrip follows strict data protection principles to ensure that your Personal Data is handled lawfully, fairly, and transparently. We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, misuse, alteration, or disclosure, in accordance with applicable data protection laws and regulations.
3. Information We Collect
3.1 Categories of Personal Data
We may collect and process the following types of Personal Data:
- Personal Identification Details: Name, postal address, email address, telephone number, and other contact details.
- Payment & Financial Information: Credit/debit card details, billing address, and transaction-related data required for payment processing.
- Travel-Related Information: Travel itineraries, preferences, special requests, and booking details.
- Technical & Usage Data: IP address, browser type, device information, operating system, and website usage behavior.
4. Methods of Data Collection
Personal Data may be collected through the following means:
- Website Forms: When you submit inquiries, make bookings, or subscribe to newsletters.
- Cookies & Tracking Technologies: Used to enhance website functionality and analyze user behavior.
- Customer Interactions: Information shared during communications with our customer support or sales teams.
- Transactional Records: Booking confirmations, payment records, and service-related documentation.
5. Purpose of Data Processing
We process your Personal Data for the following purposes:
- To manage bookings and deliver travel-related services
- To provide customer support and respond to inquiries
- To personalize travel experiences and service offerings
- To process payments and prevent fraudulent transactions
- To send promotional communications, subject to your consent
- To comply with legal, regulatory, and contractual obligations
6. Data Retention
Whitesandtrip retains Personal Data only for as long as necessary to fulfill the purposes outlined in this policy, including compliance with legal obligations, dispute resolution, and enforcement of agreements. Once data is no longer required, it is securely deleted or anonymized.
7. Cookies & Tracking Technologies
7.1 Use of Cookies
Cookies are small data files stored on your device that help us improve website performance, functionality, and user experience.
7.2 Types of Cookies Used
- Essential Cookies: Required for website operation and navigation
- Performance Cookies: Help analyze website usage and improve performance
- Functional Cookies: Remember user preferences and settings
- Advertising Cookies: Deliver relevant advertisements and measure marketing effectiveness
7.3 Cookie Management
You may control or disable cookies through your browser settings. Please note that restricting cookies may impact certain website features.
8. Disclosure of Personal Data
8.1 Third-Party Sharing
We may share Personal Data with third parties under the following circumstances:
- Service Providers: Hotels, airlines, payment processors, IT service providers, and marketing partners, strictly for service delivery purposes
- Business Transfers: In the event of a merger, acquisition, or asset transfer
- Legal Compliance: To comply with legal obligations, court orders, or government requests
- Protection of Rights: To prevent fraud, enforce policies, or protect the rights, safety, or property of Whitesandtrip and its users
All third parties are contractually required to maintain confidentiality and data security.
9. Data Security Measures
We employ robust security measures, including:
- Encryption of sensitive data
- Restricted access to authorized personnel only
- Secure servers and protected data infrastructure
- Regular security audits and system assessments
Despite our best efforts, no system is completely secure, and we cannot guarantee absolute security of data transmitted online.
10. Your Rights
10.1 Access & Correction
You have the right to request access to, correction of, or updates to your Personal Data held by Whitesandtrip.
10.2 Marketing Preferences
You may opt out of receiving marketing communications at any time using the unsubscribe link or by contacting us directly. Transactional communications related to bookings may still be sent.
10.3 Data Deletion
You may request deletion of your Personal Data where legally permissible. Requests will be reviewed and processed in accordance with applicable laws.
11. Policy Updates
Whitesandtrip reserves the right to update or modify this Privacy Policy at any time to reflect changes in legal requirements, business practices, or technology.
11.1 Notification of Changes
Significant updates will be communicated via our website or direct notification where appropriate. Continued use of our services following policy changes constitutes acceptance of the revised policy.